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35 People wrote to us:

Industry Elite Services are true Pros! Our roof was severely damaged by hail and our skylight imploded into our living area. Not fun having 20 pounds of shattered glass drop 25 feet into your home! Industry Elite took care of everything including dealing with our insurance company. All of the employees are kind, and top notch. Our roof, skylight, gutters, and downspouts have never looked better and our home is safe and secure once again. Thank you Industry Elite!


March 10, 2021

Industry Elite did an amazing job with our roof replacement. Their process was easy and their communication along the way was exceptional. We worked with Tim and he was easy to get ahold of, very kind, patient, and most importantly, present! He was at our property throughout the process to ensure things were being handled and that we were happy with everything. I was so happy and confident with their work that I recommended them to all of my neighbors. If you need to have something replaced or repaired, your first call should be to Industry Elite.


November 11, 2020

After we found out there was hail damage to our roof, we asked Industry Elite to provide an estimate. Working with Tim Doctor and the whole team was a fantastic experience. They explained the entire process, kept us informed and completed the work quickly and efficiently. They were able to listen to our concerns, answer our questions and made sure the whole experience went as smooth as possible. I would highly recommend Industry Elite services to anyone looking to have work done.


November 10, 2020

I recently had a new roof installed by Industry Elite and everything went great.
The job was completed very quickly and the workers did a great job.
I was always kept up to date on when items were being scheduled, and what to expect during the process.
I would highly recommend them to anyone looking to get a new roof.


July 1, 2020

In the process of looking for the right contractor company I interviewed several and none were as professional as Industry Elite. When I met Tim Doctor he was attentive to detail listened to my concerns and was very flexible with the request I made from the start. Industry Elite was very reasonable with the pricing and Tim was in communication with me through the entire process of the roof installation, I can’t say enough about how well the roof was installed and how great it looks and not to mention the materials used are one of the top products in the industry. Definitely recommend Tim Doctor and Industry Elite.


February 20, 2020

On behalf of MeLynda and myself, we would like to thank you for the wonderful, professional job that you and your company did replacing our roof. Before we had spoken with you, we had talked with several other roofers, getting estimates. Once we met you, we realized how much more professional your approach was. We both appreciated your patience in thoroughly explaining what and how things were going to happen. You convinced us with facts, not with high-pressure sales – and high-pressure sales are probably our biggest turn-off. Your prices were not the lowest, but we felt that the value was more than there, in the service that you would and did provide, your advice and expertise, and the trust and confidence we felt in knowing that the job was getting done right. You helped us through our interactions with the insurance company too, which we may not have been able to navigate at all without your help. Your crew was great. They showed up on time and worked steadily. There were no glitches. I could tell you had thoroughly communicated to them what was to happen. They installed our 4 skylights and repaired the various spots on our roof that were rotted through. Everything came in right on schedule, just like you promised. We love the new style of blue architectural shingles, and the skylights have completely changed the two rooms below them. In fact, you had agreed to install the skylights if we purchased them, but when the time came, we found that they were not going to be available for weeks, throwing off the entire schedule. Rather than let that happen, you found a way to get them immediately for us. Thanks for solving our problem. Now when it rains, we just smile. We will definitely recommend you to everyone we know. In fact, people are already asking, who did your beautiful roof?
Thanks for a great job!


February 13, 2020

This is the first time I have written a letter for or against any company or service, and I only do so now because I think it has been earned. I recently had extensive hail damage that required my house and a separate workshop building to have the roofs and integral parts replaced, so I am writing this letter to thank Corey for the excellent job they did on my residence in Aurora, IL. 
Corey, the owner of Industry Elite who came to my home, was well informed and took me through the whole process of what would happen. He inspected and measured my roofs, took close-up photographs, showed me the damaged areas and explained in detail what needed to be done. He listened to our needs and gave us a reasonable quote. This information facilitated the insurance company agreeing to inspect and pay the claim to replace my house and workshop roofs. It was a pleasure doing business with a caring, trustworthy and prompt individual who represented his company honestly. I was pleased with how quickly the crew started and finished the job and that the installation went as planned with good workmanship. The crew that installed the roofs was punctual, courteous, cooperative, professional, hardworking and steady until the job was finished. They respected our property, keeping the site clean throughout each day and thoroughly hauling away all signs of trash at the end of the job. They were always pleasant and answered my questions in full detail. The whole process was efficient and effective.
The new light-colored architectural roof shingles have greatly improved the look of my home and workshop, giving them an attractive new character; and the shingles are also proving to be more energy efficient. In the coming years, we expect that the stronger roof materials will also better protect our house during extreme weather conditions. Thank you and your employees for your dedication to a job well done. As a result of the fine service I have received from Corey, I am happy to recommend both you and your company to others.


February 13, 2020

Victoria D.
Oswego, IL
6/21/2019
Corey is great to work. He answers all of your questions and is quick to respond. I called Corey to take a look at our roof after a wind storm. He recommended that we file an insurance claim. When our insurance adjuster came to evaluate our roof, Corey met him and went up on the roof with him. After getting things settled with the insurance company, Corey’s team came out to put on a new roof. His team was very careful. There were tarps all around the house to catch falling shingles, they moved and cleared off everything around our house, including furniture and hanging plants. When they were finished everything was put back to how it was originally. Corey is honest, knowledgeable, and easy to work with. I highly recommend him. Once you meet him you will also want to work with him immediately.


June 21, 2019

I couldn’t be happier with my experience today. Corey showed up in a clean truck, clearly labeled company information. He arrived when he said he would, and completed the job without leaving a mess. The job was finished well, and I am now a life-long customer. I would highly recommend.


April 4, 2019

I called then with a concern about a water leak. They came out the same day and helped me figure out where the leak was coming from. He knew an ice storm was coming in just a few hours and made sure to get everything fixed before the storm even though he had other business engagements. Very understanding of my situation. Great work and great person to work with!


February 5, 2019

Industry Elite Services previously assisted our neighbor with a roof issue, so when we experienced a leaky roof we called Corey @ Industry Elite. He called back within an hour or 2 of the voicemail and we scheduled an appointment for the following morning. They showed up on time, reviewed the issue & provided solutions. They were able to fix our problem same day. We would recommend Industry Elite Services for any of your roofing needs.


December 29, 2018

With the storms we have had I know many people are getting calls from companies wanting to give you a free inspection. That is NOT this company, I found them through a recommendation of my Insurance company. The owner Corey came out, after the adjuster explained I had enough storm damage for a total replacement and tear off. Corey graphed out the measurements so I could understand the cost. He presented numerous references and addresses of roofs he completed. I went and scoped out some homes and saw a roof color and style I liked and he was able to match the materials for my home. There was no pressure or sales pitch. Also, The materials were delivered late Monday afternoon his crew arrived early Tuesday morning and by 4pm on Tuesday, the roof was done all the materials were gone from the driveway and everything was cleaned up like they were never there. Feel free to message me for my address to see their work. It’s definitely worth a call to them, to see if you have legitimate damage from all the recent storms. Side note, I paid my deductible and they donated it to the Illinois State Police Heritage Foundation, in honor of our recent, fallen State Troopers-Class Act


December 12, 2018

We worked with Industry Elite Service to replace roof, fascia, and gutters damaged by wind and hail. They were a pleasure to work with – very clear, thorough, and helpful throughout the process. They took the time to explain the insurance claim process and provided pictures of damaged areas on our roof to include in the claim. They also submitted the necessary information to the insurance company so that claim retainer amount was released to us quickly. Industry Elite Service’s work crew was prompt, courteous and did a great job managing clean up around the house at the end of each day and at job completion. Overall, working with Industry Elite Services was a smooth process and very positive experience – I am glad we selected them for the job and I would highly recommend them.


June 27, 2017

We received pretty bad damage to our roof in early spring. We called Industry Elite Services on Friday afternoon. He returned our call immediately, and scheduled an appointment to come out and examine our roof the next day . He came out after our kids swim lessons and met with my wife. He examined our roof, measured out the damaged areas and took pictures of the damaged areas. He thoroughly went through and explained what he was doing and what was damaged. He showed us the pictures and walked us through the process and what we needed to do and how to file our claim with our insurance company. Once we scheduled an appointment with the insurance adjuster he came out and met with us and the adjuster. They made the entire process of getting our roof replaced a very smooth and easy process. He went through all the paper work and the process in which the work would be done. Once we signed the contract Industry Elite Services was here the following week. The crew from Industry Elite was very courteous, and professional. We are extremely happy with the way our roof turned out from Industry Elite Services I will definitely use Industry Elite Services again in the future. Thank You for an Awesome job!!


June 21, 2017

When you’re in need of roof repair or replacement, Industry Elite is your one stop for everything. Over the years, we’ve had storm damage of one type or another. Each time, Corey has been responsive to assess the damages and make repairs. A couple of months back, we had a severe hailstorm. This time Corey came out and advised us that damage was much more extensive. As a result, we elected to file an insurance claim. We have been fortunate in working with Corey over the years. He checks the box for every important item.


First, you really need someone local that has a quality reputation. Avoid the storm-chasers at all cost. They want a commission and then sub out the work to make-shift crews that come and go. Secondly, you want knowledge and comfort in quality material and workmanship. Corey, brings high integrity as he consults you through material choices and selections. The focus was on high value at a reasonable cost to protect your investment. Lastly, you want someone with strength in communications skills to work on your behalf through the insurance claim process. Things like city code, advances in construction approaches, durability and safety changed since we had our original roof installed over 15 years ago. To be blunt, the Insurance Company typically does not really care about these things in an effort to hold down cost. Corey is well established in the community and has relationships with the insurance companies. He worked directly with our adjuster on the initial damage assessment and was an advocate throughout the process.


Our home is just under 6K square feet in an open area. The damages incurred were extensive to roof, gutters, chimney etc. Corey effectively provides a general management role to coordinate a timely completion of all elements. As for the job itself, Corey provides liability protection and insurance documentation to support it. We found the crew to be very friendly, courteous, efficient and most importantly cleaned up well after themselves.

Over the years, we have been served well by Corey. Do yourself a favor and make Industry Elite your go-to place for quality help and support!


June 13, 2017

I have used Industry Elite Services a few times on my house and I have been very happy. I will not even call another person at this point, they are that good and fair. They will tell you exactly what needs to be done and the total cost with no hidden fees or extra repairs. Of all of the contractors I have used over the years they are by far the best.


June 12, 2017

I used Industry Elite Services to replace our roof in summer 2016. They were extremely professional to work with. He guided us through the process of dealing with insurance and inspections and made the experience as painless as possible. The crew did a great job with cleanup and the new roof looks fantastic.


June 8, 2017

They were very honest and professional. They will not try to pressure, upsell, or force you into something you do not need. They offers competitive pricing, with no hidden fees. They will do the job right and back it up. They were prompt with returning phone calls and visiting to assess the situation. I would highly recommend their services if you want the job done right for the best price available.


May 5, 2017

I don’t typically write reviews, good or bad, but had to make an exception for the excellent service I received from Industry Elite Services. Corey is extremely knowledgeable about roofing and is dedicated to getting his customers the best outcome. I asked Corey to take a look at my roof and he came out the next day in a snow storm. He found wind and other storm damage and quickly provided me with pictures, diagrams, competitive quotes, and other information for me to provide to my insurance company.

Corey came out to my house to meet the adjuster the first time just for the adjuster to call ten minutes before scheduled meeting and cancel. I felt bad about his wasted trip but he said it was just part of the process and was happy to come back out when I was able to reschedule the next week.
Following the second meeting with the adjuster, it was determined the insurance company would pay for a new roof. At times I felt the insurance company was trying to talk me in circles on how I could get the money and recover the depreciation, but Corey explained everything in very plain terms and walked me through the whole process.

Just days after getting money from the insurance company, Corey helped me pick out new shingles and scheduled me for the roof replacement. His crew was very friendly and professional and had the entire project done in one day. I couldn’t be happier with the service from Industry Elite and the awesome new roof I have. I highly recommend using Industry Elite for your roofing needs. Corey will be honest with you, explain all your options, walk you through the whole insurance process (if needed), and deliver an excellent end result.


April 18, 2017

I used Industry Elite in April 2017 to replace my roof. Corey was extremely professional and responsive. He helped me to understand the damage to the roof and the options for repairs. He guided me work through the insurance process. I contracted with him to do the work and his crew completed a full removal, replacement and clean up in one day. My neighbors have commented positively on the results. There was some minor damage to some screens and Corey took care of that no questions asked. We are moving and this is a stressful time but Corey helped to alleviate the stress on this issue. I couldn’t be more pleased with the result and would highly recommend Industry Elite.


April 14, 2017

Corey was great to work with. We had wind and hail damage from a severe storm. He came out on short notice and stopped our leak, then spent lots of time explaining the problems and walking me through the whole insurance claim process. He promptly answered all my calls and texts with the tons of questions I had, no matter what time of day, and even on weekends! His work crew was very polite and explained what they were doing every step of the way. They did a great job with clean up, too. I would recommend Corey and Industry Elite to everyone!


April 13, 2017

Just worked with Corey today. He was great. He is licensed, bonded, and insured and responded to me quickly with a great competitive price. He even took time to come see me on a Saturday, where most seem only available M-F. He inspected my roof and took pictures to show me the defects my roof has and took the time to help me understand the defects, why they occurred, and most importantly why my shingles seem to keep blowing off my new construction home, while the other homes around me are intact. He is very professional, knowledgeable, and came right on time. I was happy to work with Corey, and I am glad I did, and that I was able to find him here on yelp.


April 1, 2017

During recent high winds in Plainfield, a section of shingles was ripped from our roof. Since I have no experience in roofing, I called two other companies in the area in order to get some one out asap, but ended up leaving voicemails. Hours later, after waiting for call backs, I called Industry Elite. The owner of the company answered, happened to be in the area, and stopped by our residence within 30 minutes to estimate damage and cost. Fortunately, he had enough time to repair immediately, using the excess shingles we had left over from wind damage last year. Awesome experience!


March 9, 2017

Thank you Industry Elite Services!!! You are a true professional in your field. You did a great job with all of my roof, gutter and siding problems. People don’t realize what extensive damage happens when a few shingles are off. The interior damage is horrible. This can all be avoided if you get it repaired right away. You gave us such peace of mind in helping us with our insurance claim.


January 26, 2017

they had to remove 3 layers of old roof before even starting on new roof, all I found of old roof were minuscule pieces of black tar paper that you really would have had to hunt for but I saw because I remulched around the house on my hands and knees, I also used to have a problem with ice dams on the back of the house because of the gentile slope of the roof the attention to this detail with the installation of a ‘membrane’ has insured a dry interior wall a detail that Cory, the owner of the company, paid particular attention to.If you want the work done right with the highest degree of courtesy, professionalism and product knowledge Cory is THE man for the job. My roof was done perfectly, on time and on quote!


January 18, 2017

Excellent customer service! Corey is so honest and profession, a pleasure to work with. Had several quotes for roof repair work. Corey showed me the exact problem and how it would be repaired. His quote was much lower than the others too. Highly recommend Industry Elite.


January 14, 2017

Lost some siding from yesterdays winds. I called and cory said he could be there same day and was at my door within an hour, great service and great work i will be using him again and referring him to others thanks again


January 11, 2017

I used Industry Elite for our roof. Corey helped me select all roofing material and made the process very easy. Corey even helped me obtain a refund from our original roof manufacturer because it did not last as long as the warranty stated. Corey’s crew was very professional and extremely careful when removing the old roof and installing the new roof. I was able to pass the roof warranty on to the new owner which was a plus when the home was sold. I recommended Industry Elite to all of our neighbors when they needed a new roof and I would definitely use Industry Elite again.


January 9, 2017

Professional, Experienced, Informative, Expedient, Helpful, Genuine, Honest, Knowledgeable about insurance protocol. Our situation was an emergency. I chose Industry Elite because of proximity. The owner of Industry Elite Services told me he was presently at an appt. but would come in between appts within the hour. True to his word he arrived within the hour. He found the problem and repaired it. Due to water damage Mr Chattic helped us from beginning to end filling an insurance claim. We never would of got thru it without his expertise. Thanks to Industry Elite, we now have a safe and dry home! Would and have recommended Industry Elite Services. Thanks!


January 5, 2017

I’ve counted on Corey and Industry Elite to repair damage to our siding on a several occasions. Whether it was birds nesting around damaged siding near the roof or siding torn from the chimney during high winds, Industry Elite was there for us. Prompt service, professionalism, reasonable pricing and quality workmanship are what you’re going to receive from Industry Elite. You won’t be disappointed.


January 4, 2017

I can’t say enough great things about this company. Corey is the utmost professional. His response times are quick, the quotes are reasonable, and the workmanship is beyond compare. I’m responsible for the maintenance at a property management company and Industry Elite is my go to company for all my roofing problems and concerns.


January 4, 2017

Industry Elite installed our new roof on our home and shed this past summer 2016. They were very good at communicating the process and time-frame of when the roof would be installed and completed. They completed the roof quickly and cleaned up well after the job was finished. The roof looks beautiful and we have had no leaks or problems since, even with high winds, rain, and snow. We would recommend Industry Elite to family and friends! A special thanks to Corey, owner, for working hard to make this an easy process for our family.


January 3, 2017

Industry Elite was terrific! They redid our entire roof and it came out excellent! They were very professional, quick and efficient. I would highly recommend them to anyone in the future!


January 3, 2017

We had some work done by another contractor on our siding. Subsequent to that we had leakage into our house. The siding contractor claimed that it was due to leakage from the roof. My insurance agent recommended Industry Elite. I could not have asked for faster or better service. They came over, inspected my house, and concluded that the problem was not the roof. It was the siding. They took pictures and helped me to understand the issues. Which I used to explain to the siding company. As an honest and ethical contractor, he told me to work with the siding company. He could have easily taken on the job and repair the roof and siding. He will be the first guy that I call whenever I need any roofing, siding, or gutters.


June 17, 2014

We has an attic ventilation improvement job and Industry Elite did the job well. Good work, good price, and an honest assessment of our needs without going over board like some of the others who quoted the job. They got us in touch with a mold expert who also was honest and determined we didn’t have a problem. Only then would they move forward with his quote and the work. Others came in to bid with scare words and high prices. Workers arrived on time and finished on time. No complaints. Price ended up a bit lower than quoted.


April 15, 2011

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MORE TESTIMONIALS

Our vent cap for our furnace vent on the roof blew off. We noticed it first thing this morning. Within an hour and a half of contacting Industry Elite Services, they came out to fix it for us. Perfect timing it started to snow not too long after. Their pricing was fair and we plan to use their service when we need a new roof in the future

Lauren Weber ( Google )

Had a few shingles blow off from wind called Industry Elite Services and they were able to come out early the next day to repair. Great service, very professional.

Mike Kokenes ( Google )

Great experience working with Tim and Industry Elite! The roof work looks great! Very helpful, goes the extra mile to make sure you understand everything and very good clean up.

Gwen Ginski ( Google )